Privacy Policy

Hibage Privacy Policy — Our Firm Commitment to Protecting Your Data

When you use hibage, you place your trust in us — trust that your data will be kept safe. This Privacy Policy clearly sets out what information we collect, why we collect it, and how we protect it.

Last updated: 1 January 2026 SSL secured
Our commitment in brief
  • Your data is never sold to any third party
  • All data is stored with SSL encryption
  • You have the right to have your data deleted when necessary
  • Only the data necessary to provide our services is collected
  • Our Help Center is always open for any questions you may have

What we ensure for data protection

Hibage is more than just a betting platform — it's a place you can trust. See below for the measures we've put in place to protect your information.

Your data is never sold

Your name, phone number, address, and financial details are never sold or transferred to third parties. hibage's business model does not rely on selling user data.

Encryption protection

All data transfers are encrypted using SSL/TLS technology. Payment details, passwords, and personal information are stored with the highest level of security.

Minimal data collection

Hibage only collects information that is necessary to provide its services. We do not request or retain any data beyond what is needed.

Your Control

You have the full right to request access to, correction of, or deletion of your data. hibage fulfils such requests promptly and appropriately.

Secure servers

All data is stored on secure, controlled servers. Regular security audits are carried out, and any risks are addressed immediately.

No unsolicited messages

We will never send you marketing messages without your consent. You can unsubscribe at any time.

1 Regarding this Privacy Policy

This Privacy Policy applies to hibage (https://hibage.ws) and all of its services. By creating an account, browsing the website, or downloading the app, you agree to this policy.

We believe every member's personal data belongs to them. hibage uses that data solely to provide our services — nothing more. This policy makes that commitment clear, so you can use hibage with complete peace of mind.

Please note: If any part of this policy is unclear or you have questions, please contact our At the Help Center Contact us. We're happy to help in Bangla.

2 What information we collect

Hibage collects two types of information — what you provide directly, and what is gathered automatically.

Information you provide:

Data Type When it is collected
Full Name During registration and KYC verification
Mobile Number During registration and login
Date of Birth During registration for age verification
National ID information During KYC verification
Payment details (Mobile Pay/Nagad number) During deposits and withdrawals
Email address (optional) To Get in Touch

Automatically collected information:

  • IP address & device type
  • Browser version and operating system
  • Platform activity logs (login times, bet history)
  • Approximate location data (derived from IP)

3 How your data is collected

Hibage collects information through three channels:

  • Directly from you: Through registration forms, KYC verification, payment forms, or support tickets.
  • Automatically: Via cookies and server logs while you use the website or app.
  • Via third parties: Transaction confirmation data from payment providers (Mobile Pay, Nagad).
Payment information: hibage will never ask for your payment PIN or password. If anyone requests this information, it is a scam — please report it to us immediately.

4 Why we use your information

The information collected is used for the following purposes:

  • Account management: To enable login, maintain security, and deliver a personalized experience.
  • Identity verification: To verify age and identity, and to prevent access by minors.
  • Payment processing: To process deposits and withdrawals securely.
  • Customer Service: For quick resolution of your complaints or queries.
  • Security: To monitor transactions for the prevention of fraud and money laundering.
  • Responsible Betting: To identify risky betting patterns and alert the member accordingly.
  • Service improvement: To analyse usage patterns and improve the platform.
  • Legal obligations: To meet the requirements of relevant regulatory authorities.

5 Is Your Data Shared with Others?

Hibage never sells, rents, or transfers your personal information to third parties for commercial purposes. Data may only be shared in the limited circumstances outlined below:

  • Payment providers: With Mobile Pay, Nagad, or your bank — only the information needed to complete the transaction.
  • Legal Authorities: Data may be disclosed to government authorities when required by court order or legal obligation.
  • Technology service providers: Trusted partners for server hosting and security services — bound by strict confidentiality agreements.
Rest assured: Even in the above cases, only the minimum necessary data is shared. hibage never passes your full profile or betting history to any advertiser.

6 Data Protection Measures

Hibage follows industry-leading standards to protect your data. Our security layers include:

1
SSL/TLS Encryption

All communications on our website and app are encrypted using SSL/TLS technology. You can verify this by looking for the padlock icon in your browser's address bar.

2
Two-Factor Authentication (2FA)

OTP verification is mandatory at login, ensuring that only you can access your account.

3
Secure password storage

Passwords are never stored in plain text — they are secured using advanced hashing methods.

4
Regular security audits

Regular penetration testing and security reviews are conducted by external specialists.

5
Suspicious Activity Monitoring

Our automated systems monitor account activity 24/7. Members are alerted immediately if anything unusual is detected.

6
Restricted Access Policy

Only hibage staff members who require access to specific data are permitted to view it. All access is logged.

7 Cookie Policy

Hibage uses cookies on its website. Cookies are small text files stored in your browser that help the website remember your preferences.

Cookies we use:

Essential Cookies Functional cookies Analytics cookies Security Cookies
  • Essential cookies: For login sessions and security — the site cannot function without these.
  • Functional Cookies: Remembers your language preferences and other settings.
  • Analytics Cookies: Collects usage statistics to improve our services — no personally identifiable information is included.
  • Security cookies: Used to prevent fraud and cyberattacks.

You can disable cookies from your browser settings, though doing so may affect the functionality of certain features.

8 How Long Is Data Retained

Hibage does not retain data longer than necessary. General guidelines:

Data Type Retention Period
Account & Personal Information For the duration of active account + 5 years
Transaction history 7 years (legal obligation)
KYC Documents 5 years after account closure
Customer Support Contact 3 years
Login Logs 1 year
Marketing Consent Data Until consent is withdrawn

Data is securely deleted after the designated retention period. Certain data may be retained longer due to legal obligations.

9 Your Rights

You have the following rights regarding your personal data. Submit any request through our Help Center — we will respond within 30 business days.

Right to access data

You may request to know what information hibage holds about you.

Right to Rectification

You can request correction of any inaccurate or outdated information.

Right to erasure

You may request that your data be deleted under certain circumstances. However, data we are legally required to retain may not be eligible for erasure.

Right to object to processing

You can object to your data being used for marketing purposes.

Right to data portability

You may request an export of your data in a standard, portable format.

Right to restrict processing

Under certain circumstances, you may request that the processing of your data be temporarily restricted.

10 Minors' Data

Hibage strictly does not provide services to anyone under the age of 18. Age verification is mandatory during our registration process.

If a minor creates an account using false information and this comes to our attention, the account will be immediately suspended and all associated data will be deleted.

For parents: If your child has accessed hibage without your permission, please contact our At the Help Center Let us know.

11 Privacy Policy Updates

Hibage may update this Privacy Policy as needed. Members will be notified of any significant changes via app notification or email.

Continued use of hibage after any changes have been made will be considered as acceptance of the updated policy. The date of the latest update will always be shown at the top of this page.

12 Contact & Complaints

Contact us for any privacy-related questions, complaints, or requests:

  • Email: privacy@hibage.ws
  • General Support: support@hibage.ws
  • Live Chat: Help Centre from page
  • Response Time: Within 72 business hours
Your satisfaction is our goal: If you feel we have not handled your data properly, please let us know. We take every complaint seriously.

Your Rights at a Glance

Hibage respects your rights at all times. To exercise any of the rights listed below, please reach out to our Help Center.

View Data

You may request to view the information we hold about you

Correct

Request correction of inaccurate information

Delete

Request deletion of your data under certain conditions

Data export

Request a copy of your data on file

Lodge an objection

Request to opt out of marketing messages

Restrict

Temporarily pause data processing

Your data is secure — enjoy with peace of mind

Your privacy is our top priority at hibage. Enjoy a safe betting experience — register today.

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